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Frequently Asked Questions

ORDERING

1. How do I place an order on Logape?

To place an order on Logape, simply browse the website and add items to your shopping cart. When you’re ready to checkout, click on the shopping cart icon and follow the prompts to complete your order. If you have any questions or problems placing an order, please contact our customer support team at [email protected]

2. What happens after I place an order?

After you place an order on Logape, you will receive an order confirmation by email. This confirmation will include a summary of your order, including the items you have purchased, the total cost of your order, and shipping information. Your credit card or PayPal account will be charged at the time of purchase.

3. Can I change or cancel an order?

You can change or cancel an order by contacting our customer support team at [email protected]. Our cancellation policy is outlined in the Cancellation Policy section of our website.

SHIPPING

1. Where does Logape ship from?

Logape ships from the USA.

2. How long does it take to receive my order?

Logape processes orders Monday to Saturday, with a processing time of 2-7 days. Shipping time is 7-8 days. 

3. How much does shipping cost?

The shipping fee for all orders within the USA is a flat rate of $5. This fee covers the cost of packing, handling and shipping your items to your doorstep. 

RETURN & REFUND

1. What is Logape‘s return and refund policy?

Logape’s return and refund policy is outlined in the Return & Refund Policy section of our website. If you need to request a refund or return, please contact our customer support team at [email protected].

CANCELLATION

1. What is Logape‘s cancellation policy?

Logape’s cancellation policy is outlined in the Cancellation Policy section of our website. If you need to request a cancellation, please contact our customer support team at [email protected].

PAYMENT

1. What payment methods does Logape accept?

Logape accepts payment by credit card (Visa, Mastercard, American Express) and PayPal. All payment transactions are processed through a secure server to ensure the safety and privacy of your information.

2. Is it safe to use my credit card or PayPal account on Logape?

Yes, it is safe to use your credit card or PayPal account on Logape. All payment transactions are processed through a secure server to ensure the safety and privacy of your information.

CUSTOMER SUPPORT

1. How do I contact Logape‘s customer support team?

You can contact Logape’s customer support team by email at [email protected] or through the Contact Us form on our website. We aim to respond to all customer support inquiries within 24 hours.

Thank you for choosing Logape! If you have any additional questions, please don’t hesitate to contact our customer support team.